Interpersonal skills--Demonstrate the ability to establish productive relationships by communicating effectively individually and collectively. Organizational behavior--Identify organizational problems based on effective functions and dysfunctional individual, team, and organizational behaviors. Problem solving/decision making--Evaluate the appropriateness of decisions in case studies. Change management--Analyze different factors resistant to change in organizations. Resource management--Identify resources to complete a task within a specified time frame. Strategy/operations management--Examine and implement effective and efficient systems for using resources, personnel and the work process. Information literacy--Ability to process said information and allocate it appropriately. Statistics/applied research--To solve a specific, practical issue affecting an individual or group.